Binod "Ben" Irengbam
Virtual Assistant • Accounts Receivable Specialist
Kakching Khunou, Thongam, Manipur, India 795103 · +91-7085815563 · beningram93@gmail.com

Professional Summary

Dedicated and results-driven professional with extensive experience in accounts receivable calling, customer service, and healthcare claims. Seeking a role to leverage expertise in AR calling, client relationship management, problem-solving, and appointment scheduling to contribute to organizational success while continuing to grow.

Experience

Remote Data Entry Operator
Since Dec 2024
  • Extracted business data (names, phone numbers, email addresses) from Google and Facebook for small businesses.
Remote Appointment Scheduler
Soar 401k and Employee Benefits Scheduler
Jan 2020 – Dec 2022
  • Scheduled and managed 401k and employee benefits appointments with precise coordination.
  • Maintained high client satisfaction through effective communication and time management.
Cold Caller | Medicare Supplemental Insurance
Denpriki Solutions Pvt. Ltd., Imphal, Manipur
2014 – 2018
  • Generated leads via outbound calls to senior citizens for Medicare Supplement plans.
  • Educated prospects on Medicare and benefits of supplement plans.
  • Built rapport, addressed questions, and explained options clearly.
  • Drove high lead-to-conversion through benefits-focused engagement.
Specialist Caller
NSight Solution Pvt. Ltd., Chennai
Nov 2011 – Jan 2013
  • Verified claims with health insurance companies ensuring accuracy.
  • Refiled claims based on insurer feedback to improve approvals and compliance.
Accounts Receivable Caller
C-Cubbe Solutions, Chennai
2010 – 2011
  • Entered patient health data and ensured accurate claim submissions.
  • Investigated and followed up on denied claims to increase approvals.
Senior Accounts Receivable Caller
MEdxperts Solutions Pvt. Ltd.
2008 – 2009
  • Managed AR entries; analyzed denied claims and collaborated with insurers to resolve issues.
  • Developed strategies to reduce denials and improve recovery rates.
Accounts Receivable Caller
Medusind Solutions Pvt. Ltd.
May 2006 – Apr 2008
  • Ensured compliance and accuracy in client health data entry and submissions.
  • Analyzed and refiled denied claims; coordinated submissions via fax and digital channels.

Education

Bachelor of Science
Vel's College of Science, Madras University, Chennai
Higher Secondary Education
City Montessori Higher Secondary School, Imphal, Manipur
High School
Saint Joseph's High School, Imphal, Manipur